Guitar Return Refund Policy- Terms and Conditions

Course conditions

As part of our terms and conditions online courses cannot be cancelled once they have started. Please read thoroughly the detailed course description before signing up.

This course will require practice on your behalf and commitment to a schedule. That is one of the main features of my learning environment as in music it works best to have a deadline.


The following terms and conditions only apply to the guitars I have on sale.

Check out the guitar in person
I strongly suggest that,  since I only offer on sale a few guitars at a time, that you schedule an appointment with me in person or via Skype, so you can hear the guitar, or try it out before purchase.

Free freight to Australia. Guitars are fully insured for transport from the seller to the buyer.

East coast Australia time would approximately be 2-3 days after payment clears. Longer for Western Australia and NT.
Acceptance of delivery required and signed for.
Delivery to a workplace reception is ideal .
The buyer is required to schedule with the delivery agent an appointment time to receive the guitar.

Refund Policy
You are entitled to a refund or repair or exchange or credit if the goods you have purchased are:
1. Faulty
2. Significantly different to those shown or described to you, or
3. Not doing what they are supposed to do
Please choose carefully when buying. You won’t automatically get a refund for changing your mind, unless this was a condition of the sale. Please keep your receipt as proof of purchase.